We offer cool weather shipping and work hard to ensure your chocolate is delivered fresh and in good condition. Every package is treated like a gift and will never include a price tag. We offer ground shipping to most destinations in the continental United States. We don’t recommend shipping when the temperatures start to get warm, however if you would like it shipped anyway, we will not take responsibility if it is melted upon arrival. Almond Creme Toffee and English Toffee Bars tend to handle the heat a little better than the chocolates, but we do not cold pack our boxes. When your package is ready to ship, you will receive an email with a tracking number so you can track the shipment and confirm its delivery.
We use USPS Priority to ship to all destinations in the United States. Most orders ship within 48 hours unless a future ship date is requested, although during the holidays it may take us a few days to get your order ready. Shipping charges are based on the weight of the package and the destination zip code.
- Ground Shipping: Expect up to 2-3 business days in transit (possibly more due to current shipping issues).
- Lost or Stolen Packages: Unfortunately we cannot assume responsibility for packages that are lost or stolen after USPS has completed the delivery.
- Weather Delays: Unfortunately we cannot assume responsibility for delivery delays experienced by shipping carriers due to weather or mechanical error and are unable to offer refunds for those reasons.
- Delivery Guarantees: Shipping carriers do not guarantee delivery times between Thanksgiving and Christmas. This means all delivery times are estimates regardless of the service you choose. Please take this into consideration when you need your purchase for an event and allow for extra time in transit just in case of a delay.